Last updated: February 23, 2021
Effisca is committed to ensuring the protection of personal information in its possession or over which it exercises control. This privacy policy (the “privacy policy”) sets out the measures taken by Effisca to fulfill this commitment and describes how Effisca collects, uses, communicates and processes the personal information that you provide or that we obtain through the intermediary. of the effisca.com site, including all sub-pages and pages resulting from it or any other means of communication that Effisca uses to reach its users and potential users. Please note that we may change this privacy policy at any time without notice.
1. Personal information collected
To offer services to its users and potential users, Effisca collects different types of personal information:
- personal information that you enter in a form, including your name, address, contact information and other identifying information, in addition to your tax and financial information, as well as your email address;
- personal information that you provide to us when you register, open a user account or log in, use a service, or contact one of our experts for support or to contact us to share your comments;
- billing and payment information, including credit or debit card information such as card numbers and expiration dates;
- diagnostic and usage data to improve our site and make sure everything is working properly.
Effisca only collects your personal information when necessary and for the purposes intended at the time of collection.
2. Use of personal information
We collect personal information for the following purposes:
- ensure that you are satisfied with your experience on our site;
- verify your identity and other information you have provided to us;
- manage our business;
- provide you with services that may be of interest to you;
- comply with legal and regulatory requirements.
3. Consent
When you provide us with your personal information to benefit from a service, complete a transaction, verify your credit card, place an order or subscribe to our newsletter, we assume that you consent to our collecting your information and that we were using them for that purpose only.
If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can contact us by email at hello@effisca.com or by post, at the following address: Effisca, 285, Mont-Royal Avenue East, Montreal (Quebec) H2T 1P6.
4. Disclosure
We may disclose your personal information if we are required to do so by law or if you violate our terms of service. You consent to your personal information being shared with our sister company Impôts ici ! Inc., if your needs so require. Tax accountants from Impôts ici ! Inc. will be able to assist us with the complex aspects of your file, if necessary.
5. Services provided by third parties
In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us. However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information. Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our site’s terms of use. You may be required to leave our site by clicking on certain links on our site. We do not assume any responsibility for the privacy practices of such other sites and recommend that you carefully read their privacy policies.
6. Language of translation
The French version of this privacy policy prevails over any other translation thereof.
7. Questions and additional information
If you wish to access your personal information, correct it, modify it or delete any personal information we have about you, or if you simply wish to obtain additional information, please do not hesitate to contact us by email at hello@ effisca.com or by mail at the following address: Effisca, 285, Mont-Royal Avenue East, Montreal (Quebec) H2T 1P6.